Best Western Hotel Arctic Eden

The hotel is located near the old city centre, which at the time of writing is right near where all the buildings are being destroyed/moved due to the relocation of the town because of subsidence from the mine. The hotel is therefore close to the train station (less than 20 mins walk and doable if you only have light luggage) but not close to the new town centre (about a one hour walk - we tried it!). So depending on what you're doing while in town, this may or may not be a convenient location. If you're going on the mine tour (which starts from the information centre right in the new town), be prepared for this longer walk to the meeting point or else think ahead and plan transport via bus/taxi. As for the facilities, the room was clean and modern, a decent size for two people for a few days and not cramped like some double rooms can be. The proper ceiling-to-floor blackout curtains were appreciated since our stay was in the middle of summer. Kettle to make tea in the room was handy. Bathroom also clean and modern. Nice breakfast in a pretty spacious breakfast room. It was really crowded when we first came in due to some big tour groups coming through but we just waited it out and it got quiet again. The homemade overnight oats and various gluten-free options at the breakfast were appreciated!

The staff and service at this hotel were exceptional—everyone was incredibly helpful and friendly. The room was spotless and well-maintained. Breakfast was fantastic, and the staff was always quick to bring out any missing items. The hotel restaurant was equally impressive, with outstanding staff and delicious food. ( Friday and Saturday always remember to do the reservation for table, because they are super busy) The location of the hotel is perfect, with shops, bus stations, and the train station all just a short distance away. The sauna was a great way to unwind after a long day of walking—it was the perfect place to relax and recharge.

The breakfast is excellent with plenty of choice. The rooms were very typical for this type of hotel. The layout of the place is unusual with lots of connecting doors and steps up and down to various levels. The Thai restaurant that is on the premises is more like a cafeteria, but the food is OK and very cheap.

Well located in old Kiruna. Spacious rooms. Tasty breakfast with a good variety of food offered.

The hotel is located in the old center which is amazing. You can really see the traditional houses of this neighbourhood. The staff of the hotel I only have one word: Legendary. These people know what service is and I want to highlight specifically Mr Melvin. How he improvised when we needed some food, knowing our activity couldnt go through, that is what you need in hospitality. That man is your Mascotte, he knows how to treat people correctly and help them out when needed. Give the guy a raise!